Returns & Exchanges

At Echelon, we stand by the performance and quality of our gear, offering a flexible 30-day return window to ensure you have the right equipment for your athletic journey.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy as we process your refund or replacement within 5-7 business days.